Collaborate With Your Round-the-clock Monitoring Agents
The moment your home alarm system in Joliet goes off, your round-the-clock monitoring professionals will act immediately. The first move is to confirm your alarm, and that includes getting in contact with you. The procedure they follow is dependent on the sort of emergency. For instance, if a medical emergency is initiated, one attempt will be made to reach you before assistance is dispatched. In the event of a burglary alarm - the most frequent kind of event - a monitoring specialist will adhere to these steps to get in touch with you:
- An effort will be made to communicate with you via the touchscreen interface. You will usually be required to supply a passcode.
- If that attempt isn’t successful, a call is made to your primary contact number.
- A secondary number or your first contact person is tried next.
- If there still isn’t an answer, area police are dispatched.
- Your monitoring professionals will try to reach you again after the proper authorities are contacted.
If you're not in a position to converse with monitoring staff, that’s OK. Support will still be dispatched even when you're not able to substantiate the emergency.
Be prepared for any situation with a Vivint home alarm system in Joliet
Get prepared for any situation with a state-of-the-art home alarm system in Joliet from Vivint. Dial (815) 427-4864 to begin the customization of your home’s security today.